Terms of service

Terms and Conditions – Noviquie

Welcome to Noviquie. These Terms and Conditions govern your access to and use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms. Please read them carefully before shopping with Noviquie.

1. General Information

Noviquie is an online store specializing in table lamps and related lighting products. Throughout these terms, “we,” “us,” and “our” refer to Noviquie.

We reserve the right to update these Terms and Conditions when necessary. Updated terms will be published on this page.

2. Products and Descriptions

Noviquie makes reasonable efforts to display accurate product descriptions, images, specifications, and prices. However, colors and appearance may vary depending on your screen, device, lighting, or product variations.

Product availability may change without notice. If an item becomes unavailable after an order is placed, we will contact you regarding the available options.

3. Orders and Order Acceptance

When you place an order with Noviquie, you agree to provide accurate, complete, and current contact and delivery information.

Order submission does not necessarily mean that an order has been accepted. We may contact you to verify details or address an issue before processing the order.

We reserve the right to reject or cancel an order where reasonably necessary, such as when a product is unavailable, information is incorrect, or suspected fraudulent activity is identified. If an order is canceled, we will notify you where appropriate.

4. Pricing and Payment

Prices are displayed on our website and may change without prior notice. The applicable price is the price presented at checkout when you place your order, subject to correction of genuine errors and applicable law.

Noviquie currently accepts Cash on Delivery (COD) only. Payment is collected when your order is delivered.

Please review your order details and the total amount payable before submitting your purchase.

5. Shipping and Delivery

Noviquie offers free shipping on eligible orders.

Our estimated delivery timeframe is:

  • Handling Time: 1–2 business days.

  • Transit Time: 3–5 business days.

  • Estimated Total Delivery Time: 5–8 business days.

These timeframes are estimates and are not guaranteed delivery dates. Delays may occur because of carrier operations, holidays, weather, or other circumstances beyond our reasonable control.

Customers are responsible for providing an accurate shipping address and contact number. Please contact us promptly if you notice an error in your delivery details.

6. Returns and Refunds

Noviquie offers eligible returns within 14 business days, subject to our Return Policy and applicable law.

Approved refunds are processed within 3 business days after approval and completion of any required checks. Additional time may be needed for the refund to reach the customer.

Because Noviquie accepts Cash on Delivery only, customers should contact our support team to confirm the available refund method and instructions.

Please review our Return Policy for the full eligibility requirements and return process.

7. Customer Responsibilities

When using the Noviquie website, you agree to:

  • Provide accurate order and contact information.

  • Use the website only for lawful purposes.

  • Avoid fraudulent orders or misuse of our services.

  • Not attempt to disrupt website operations or gain unauthorized access to our systems.

  • Follow the instructions provided for delivery, returns, and customer support.

8. Intellectual Property

Unless otherwise stated, content published on the Noviquie website, including text, branding, graphics, and website design, may be protected by intellectual property laws.

You may not copy, reproduce, distribute, or commercially use our protected content without prior permission, except where permitted by law.

Product images, trademarks, and materials belonging to third parties remain the property of their respective owners.

9. Third-Party Services and Links

Our website may use or link to third-party websites and services, including shipping providers and ecommerce tools. Noviquie does not control all third-party services and is not responsible for their independent terms, content, or privacy practices.

Your use of third-party services may be subject to their own terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, Noviquie is not responsible for indirect or unforeseeable losses arising from the use of our website or delays caused by circumstances outside our reasonable control.

Nothing in these terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable law.

11. Product Use and Safety

Customers should follow all product instructions, warnings, and safety guidance supplied with their table lamps. Use products only for their intended purpose and follow any applicable electrical safety instructions.

If a product appears damaged or unsafe, discontinue use and contact Noviquie for assistance.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how Noviquie collects and uses personal information.

Please review the Privacy Policy to understand our data practices.

13. Changes to These Terms

Noviquie may revise these Terms and Conditions from time to time. Changes will be posted on this page, and the updated date will be revised as appropriate.

Your continued use of the website after updated terms are posted is subject to applicable law and any consent requirements that may apply.

14. Governing Law

These Terms and Conditions are subject to applicable laws. Any disputes will be handled in accordance with the laws and legal requirements that apply to the transaction and the parties involved.

15. Contact Information

If you have questions about these Terms and Conditions, please contact Noviquie:

Trade Name: Noviquie

Phone Number: +1 989-386-2604

Email: support@noviquie.com

Address: 528 W 5th St, Clare, MI 48617, United States

Thank you for choosing Noviquie. We appreciate your business and look forward to helping you find table lamps for your home.