Payment Policy

 

Payment Policy – Noviquie

At Noviquie, we aim to make your shopping experience simple, convenient, and secure. This Payment Policy explains the payment method available when purchasing table lamps from our online store.

1. Accepted Payment Method

Currently, Noviquie accepts Cash on Delivery (COD) only.

With Cash on Delivery, you place your order online and pay for your purchase when your package is delivered to your address.

We do not currently accept credit cards, debit cards, digital wallets, or online advance payments.

2. How Cash on Delivery Works

Shopping with Noviquie using Cash on Delivery is straightforward:

  1. Browse our table lamp collection and select your preferred product.

  2. Add the product to your cart and proceed to checkout.

  3. Enter your correct shipping and contact information.

  4. Select Cash on Delivery as your payment method, if shown at checkout.

  5. Submit your order and wait for delivery.

  6. Pay the amount due when your order arrives.

Please ensure that someone is available at the delivery address to receive the package and make the payment.

3. Order Confirmation

Noviquie may contact you to verify your order details before processing or shipping. Please provide an accurate phone number, email address, and delivery address to help avoid delays.

Orders may be delayed or canceled if the required information cannot be verified or delivery arrangements cannot be completed.

4. Product Prices and Payment Due

The amount payable is the total displayed at checkout, including any applicable charges or taxes disclosed before you place your order.

Noviquie offers free shipping on eligible orders. Please review your order summary carefully before submitting your purchase.

5. Delivery and Payment

Our estimated delivery timeframe is 5–8 business days, consisting of:

  • Handling time: 1–2 business days.

  • Transit time: 3–5 business days.

These are estimates, not guaranteed delivery dates. Delivery may be affected by carrier delays, holidays, weather, or other circumstances beyond our control.

Payment is collected upon delivery according to the Cash on Delivery arrangements available for your order.

6. Returns and Refunds

Noviquie offers eligible returns and refunds within 14 business days, subject to our Return and Refund Policy.

Because we accept Cash on Delivery only, please contact us at support@noviquie.com for instructions on how an approved refund will be issued. Refunds are processed within 3 business days after approval, although the time needed to complete the refund may depend on the agreed refund method.

7. Incorrect or Failed Deliveries

If you believe your order details are incorrect or you experience a delivery issue, contact Noviquie as soon as possible. We will review the situation and advise you on the available options.

Please ensure that you have the correct payment amount ready when your order is delivered.

8. Payment Policy Updates

Noviquie reserves the right to update this Payment Policy when our payment procedures or services change. Any updated policy will be published on this page.

9. Contact Information

If you have any questions about payments or your order, please contact Noviquie using the details below.

Trade Name: Noviquie
Phone Number: +1 989-386-2604
Email: support@noviquie.com
Address: 528 W 5th St, Clare, MI 48617, United States

Thank you for shopping with Noviquie. We appreciate your trust and look forward to serving you.