Privacy policy

Privacy Policy – Noviquie

At Noviquie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase products from our online table lamp store.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

When you visit or place an order with Noviquie, we may collect the following information:

  • Personal Information: Your name, phone number, email address, billing address, and shipping address.

  • Order Information: Products purchased, order details, delivery status, and customer service requests.

  • Payment Information: Since Noviquie currently accepts Cash on Delivery (COD) only, we may process the information necessary to manage your order and collect payment upon delivery.

  • Technical Information: Information such as your browser type, device information, IP address, and website usage data, where collected through our website or its services.

2. How We Use Your Information

Noviquie may use your information to:

  • Process and manage your orders.

  • Arrange shipping and delivery.

  • Contact you about order confirmation, delivery, returns, or refunds.

  • Respond to customer service inquiries.

  • Improve our website, products, and shopping experience.

  • Detect, prevent, or investigate fraudulent activity.

  • Comply with applicable legal requirements.

3. Cash on Delivery

Noviquie offers Cash on Delivery as its current payment method. We use relevant order and contact information to arrange delivery and help ensure that payment can be collected when your package arrives.

We do not ask customers to submit online credit or debit card details for COD purchases.

4. Sharing Your Information

Noviquie does not sell your personal information. We may share relevant information with trusted service providers when necessary to operate our store, including:

  • Shipping and delivery companies.

  • Website hosting and ecommerce service providers.

  • Customer support and order management services.

  • Fraud prevention services, where applicable.

  • Government authorities or other parties when required by law.

These parties should receive only the information reasonably needed to perform their services or meet their legal obligations.

5. Cookies and Similar Technologies

Our website or service providers may use cookies and similar technologies to help the website function, remember preferences, understand website traffic, and improve the shopping experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

Noviquie takes reasonable steps to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

Noviquie retains personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to applicable law.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain uses of your information.

To make a privacy-related request, contact Noviquie using the details below. We may need to verify your identity before responding.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Noviquie does not control the privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

The website operated by Noviquie is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so we can review the matter.

11. Changes to This Privacy Policy

Noviquie may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any updates will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how Noviquie handles your personal information, please contact us:

Trade Name: Noviquie

Phone Number: +1 989-386-2604

Email: support@noviquie.com

Address: 528 W 5th St, Clare, MI 48617, United States

Thank you for trusting Noviquie. We value your privacy and appreciate your confidence in our store.